Acer ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives.
We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of:
General Affair Executive
Purpose:
To handle all GA administration task and business trip arrangement to ensure the smoothness of daily operation and services excellence for all Acer Staff.
Responsibilities:
Verify all incoming invoice in order to ensure that all invoice & supporting documents are valid and in line with procedure
Produce official letters (visa, letter of employment, glasses application, passport etc.) in order to meet user needed
Control & monitor the utility of meeting room, office stationary, water and sundry in order to ensure the usage of them effective and efficient
Administer all GA transaction process (telephone & electricity bill, toll, petrol, etc.) in order to record data accurately.
Assist superior in maintain Acer office facility (equipment, furniture, building, etc) to support daily operation
Arrange business trip from ticketing until accommodation to ensure the smoothness of the process
Requirements:
Female, maximum 33 years old, good appearance
Minimum Bachelor Degree majoring Administration/ Management/ Accounting with minimum GPA of 3,0
Experienced in HR & GA administration with deep exposure in business travel arrangement & claim processing
Experienced handling administration tasks (claim processing & verification, letters, filling, etc.)
Fast learner and able to work under pressure & under fast-pace environment
Detail oriented and well-organised person
Good communication & interpersonal skills
Customer service excellence
Speaks Chinese will be an advantage
ISO & Service Quality
Responsibilities:
Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.
Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.
Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.
Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.
Facilitate and assist Quality Improvement Team in achieving improvement projects.
Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.
Requirements:
Male
Minimum Bachelor Degree in Management or Technical,
Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry
Good communication and interpersonal skill
Willing to travel frequently
Having a teaching skill will be advantage
Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.
If you meet the qualification, please send your resume with recent photograph, current and expected salary, to :
PT ACER Indonesia
hrd@acer.co.id
